{"id":6876,"date":"2026-06-23T15:26:26","date_gmt":"2026-06-23T13:26:26","guid":{"rendered":"https:\/\/ai4healthcro.eu\/?post_type=ht_kb&p=6876"},"modified":"2026-07-16T12:59:12","modified_gmt":"2026-07-16T10:59:12","slug":"croatian-red-cross-creating-a-digital-roadmap-for-a-national-humanitarian-network","status":"publish","type":"ht_kb","link":"https:\/\/ai4healthcro.eu\/?ht_kb=croatian-red-cross-creating-a-digital-roadmap-for-a-national-humanitarian-network","title":{"rendered":"Croatian Red Cross: Creating a Digital Roadmap for a National Humanitarian Network"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

The Croatian Red Cross has 132 local branches. Building one digital system for all of them is the hard part<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

The Croatian Red Cross works through 132 local branches, connecting employees, volunteers, rescue teams and refugee case managers across the country. Each group relies on different processes and information, yet their work often overlaps.<\/p>

Building a shared digital environment for such a network requires careful planning. Systems must exchange data, support local operations and remain reliable in situations where staff and volunteers work under pressure.<\/p>

Through AI4Health.Cro, the Croatian Red Cross developed a digital roadmap, proposed system architecture and procurement framework for its future digital platform.

<\/p>

Starting with digital maturity<\/h2>

The project began with an assessment using the European Union\u2019s Digital Maturity Assessment Tool.<\/p>

The assessment examined the organisation\u2019s existing capabilities, identified priority areas and established a baseline for future investment. This helped the Croatian Red Cross define its operational and technical needs before selecting software or approaching suppliers.<\/p>

For a national organisation with 132 branches, early decisions can have long-term consequences. A system designed around the needs of one department may prove difficult to use elsewhere. Separate applications can create duplicate records, inconsistent information and additional administrative work.<\/p>

The digital maturity assessment provided a structured basis for planning a system that could function across the entire network.<\/p>

Building a modular architecture<\/h2>

AI4Health.Cro then supported the development of technical specifications and system architecture.<\/p>

The proposed model is based on an interoperable service bus, a shared technical layer that allows different applications to exchange information. Its modular structure means that individual components can be introduced, updated or replaced without rebuilding the entire system.<\/p>

Four applications were identified as initial priorities:<\/p>